COVID-19 Campground ProtocolsFAQ

Updated 05/17/2021

Our campground is open and ready to welcome you!
As you make your reservation, please review
 California’s COVID-19 Restrictions.

How do I check-in and check-out?

You can check-in at the Gatehouse or the Park Office.

What is the Cancellation Policy during this pandemic?

Regular cancellation policies apply.

Please call or email the Reservations Team for more information. 

santeelakes@padre.org or 619-596-3141

May I have visitors to my campsite?

You may have a total of 6 people on your site.

What are the guidelines for the Campground Swimming Pool?

Our pool and spa are open.
Spa is for adults only.
POOL HOURS : 10:00 AM-9:00 PM

Is the laundry room open?

The laundry room is open and cleaned each morning.  The facility is sanitized regulary.  Please keep your distance from other guests while in the laundry room.

What are the Park hours?

8:00AM – 7:00PM Monday – Thursday

6:00AM – 7:00PM Friday – Sunday.

WALK-IN GATES are open at 7:00 AM

CLOSED AMENITIES IN THE DAY USE PARK

    The following amenities are closed at this time:

  • Walk-in Gate at Gatehouse
  • Drinking fountains

What are the symptoms of COVID-19?

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

The following symptoms may appear 2-14 days after exposure to the virus.  People with these symptoms or combinations of symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of these symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning to you.

When should I seek medical attention?

If you have any of these emergency warning signs* for COVID-19 get medical attention immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all-inclusive.  Please consult your medical provider for any other symptoms that are severe or concerning to you.

Call 911 if you have a medical emergency:     Notify the operator that you have, or think you might have, COVID-19.  If possible, put on a cloth face covering before medical help arrives.

What should I do if I am exposed to COVID-19?

If you have identified a case of COVD-19 in your social circle or tested positive, please let Park Staff know ASAP via email (santeelakes@padre.org) so we may follow public health and safety protocols. Self-quarantine for 14 days.

What should I do if I get sick while camping?

If you are sick and on site, please cancel your reservation for a full refund and go home. If that is not an option, self-quarantine inside your RV for 14 days. Please let Park Staff know via email (santeelakes@padre.org) if you are in a self-quarantine.

Any tips on cleaning my RV?

Clean surfaces with a disinfectant that are frequently touched inside and outside your RV – things such as countertops, electronics, doorknobs, etc.

Is the Dog Park open?

The Bark Park is open.  There is one owner per dog allowed.

How do I obtain a fish permit?

You may purchase a fish permit at the Gatehouse, Park Office, or from a Park Ranger.

CAMPERS, PLEASE SEE THE FOLLOWING GUIDELINES FOR MORE INFORMATION.